I wasn’t surprised to see the AC service tech at my front door, because I had called them earlier that afternoon. I was surprised to see that the girl was holding a chilly can of beer in her hand. Her nametag said Bill, and she didn’t seem to find it unprofessional to appear like this, bill explained to me that she wasn’t drunk, she was just enjoying a lunch beer. From the way she smelled I would have guessed she was on her 5th or 6th lunch beer. I did not let him into the house, just based on the awful vibes I got from Bill. I called the Heating and A/C service and informed them of Bill’s condition. They didn’t seem to guess much of my complaint, but I guess that a drunken Heating and A/C tech driving around in a dealer truck is something they should care about. I was fed up with the whole situation, so I canceled my appointment, and even canceled the annual Heating and A/C service plan I had with the dealer. Instead I called one of their rival AC service companies and explained my situation to them. The owner of this new Heating and A/C dealer was sympathetic to my plight, and said that sort of thing has happened before. The outdated Heating and A/C dealer actually has a awful reputation in the community, because several of their service and service techs behave in an unprofessional manner. The new Heating and A/C dealer seems easily polite and down-to-earth, so lets hope her workers know how to act officially. I will post the connect to my Yelp review when I post it.